Motion-sensing towel dispenser won’t acknowledge area man’s presence

Motion-sensing towel dispenser won’t acknowledge area man’s presence

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A motion-sensing towel dispenser at the TGI Friday's in North Platte was recently determined to be functioning properly. "It's completely normal to shake your hands at it like a retard for a few seconds," said restaurant manager Keith Jensen. "But you'll always get a towel eventually."

April 23 — A frustrated and slightly moist Lexington man went unnoticed by an automated paper towel dispenser Tuesday night in the men’s restroom at TGI Friday’s in North Platte. Simon Dumple, 45, had finished washing his hands when he attempted to utilize the motion-sensing device.

“But no towels came out,” said Dumple, a file clerk at a local shoe company. “I waved and I waved, but it just ignored me. I didn’t know what else to do, so I just stood there, dripping.”

Dumple first thought the machine was empty, but other patrons had no trouble motioning their hands in front of its infrared beam and getting a towel. “They looked like really nice towels. Soft and absorbent,” Dumple sighed. “I imagined it would be like rubbing your hands on a baby lamb’s behind.”Dumple, who was dining alone, decided he wouldn’t go back to his meal of a side salad and glass of ice water until he got the towel dispenser to acknowledge his presence.

“I drive an hour to that restaurant every Tuesday. It’s the highlight of my week,” Dumple said, gripping the rim of his tattered green fishing cap. “And between my dead-end job, and my wife leaving me recently, and my mother forgetting my birthday last week, I could have used a victory. I really … I just needed this towel, you know?”

After 5 minutes of furious waving, Dumple’s hands were air dried, so he washed them again and resumed his efforts.

“A few times I thought I heard it whir, like it was going to give me a towel,” he said, “but that’s probably just a noise it makes. Or it was growling at me, like my neighbor’s dog does whenever I come home.”

A half-hour and five more hand-washings later, Dumple sought help from a member of the wait staff, but had trouble attracting their attention.

“They’re all pretty busy, I guess,” Dumple said, his coke-bottle glasses starting to get foggy. “That TGI Friday’s really gets hopping on Tuesday nights. What with the video trivia. I never know the answers, but it’s fun to play along in my head.”

Feeling defeated, Dumple returned to his table to find his food had been cleared, and a family of five had taken his place.

“They hadn’t even left me a bill. It was like they completely forgot I was there. So I just walked out.”

On his way out the door, the hostess wished Dumple a good night.

“It was the nicest thing anyone had said to me in a while,” Dumple smiled. “I’ll probably be leaning on that for the next month or so.”  



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